All Help Topics
Common Skin Reaction

Redness & Irritation

My skin looks red, feels irritated, or is more sensitive than usual.

Redness & Irritation

Why This Happens

Some redness is normal when introducing active skincare, especially around breakouts or after using clay products. Active ingredients increase blood flow and cell turnover in the treatment area. However, widespread redness or persistent irritation may indicate your skin barrier needs support.

Normal — No Action Needed

  • Temporary redness around active breakouts being treated
  • Mild pinkness after using clay mask that fades within 30 minutes
  • Slight warmth in the treated area that resolves quickly
!

Warning — Take Action

  • Redness across entire face, not just treated areas
  • Irritation that persists for hours or into the next day
  • Accompanied by bumpy texture, swelling, or itching
  • Skin feels "raw" or stings when applying even gentle products

What to Do

1

Reduce frequency of active products to every other day or every third day

2

Add a soothing moisturizer (like Panthenol Water Gel or Ceramide products) to your routine

3

Skip clay products until redness resolves

4

Avoid hot water on your face — use lukewarm water only

5

Don't combine multiple active products in the same routine step

When to Stop and Seek Help

If redness is widespread, accompanied by swelling or hives, or doesn't improve within 48 hours of simplifying your routine, stop all active products. Use only a gentle cleanser and moisturizer. Seek professional advice if it persists.

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